All of our mugs come boxed.
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What you see on the left hand side of the mug,
Is also on the right hand side of the mug, so you and everyone
can see your mug, I like it that way as it does not matter if you
are left or right you get to see it, and no one wants to see a blank
side of the mug :)
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Please bear this in mind when ordering.
We cannot guarantee delivery timescales once they have left us.
If you have any questions please contact us.
Please note all monitors do not show the same colours
so please be aware, thank you so much :)
(Applies to customized mugs only)
Please note if the mug is customized the we can't have
returns as they are individually done to order, if the mug
is not customizable then standard returns are available.
All my items are made to order in our studio so take a bit
more time to arrive than standard ready printed
items.
About your item:
coated premium bright white,
straight sided, dishwasher safe
European Mug
measures 80mm diameter x approx 92mm high.
Posted inside a sturdy smash-proof box.
Estimated delivery timescales are:
UK 3-5 working days from dispatch.
Worldwide 14-28 working days from dispatch,
customs permitting, which can be a tad slow at times.
Once items have been dispatched
and are in the hands of
the relevant postal services we are
unable to influence their progress.
Highland Cow (B) Bird on the head Gift Mug
If you are not happy with your purchase, please contact us, let us know, you have the usual UK legal return up to 30 days both here in the UK or internationally, buyer pays for return postage, full refunds are given when we receive the item back in it's original condition.
We ship by Royal Mail we only use courier services when parcels are super large which Royal Mail will not accept, or very large international orders, we especially use this for Japan and Australia for very large amounts. All our packaging is from Recycled materials, cardboard etc and are all fully recyclable, we use the minimum to pack so no fancy packaging within packaging.
